Candidates must complete 2 Required courses and 1 Elective course
Required
- Managing the Travel Business
- Travel and Tourism Consultant
Elective
- IATA Foundation in Travel and Tourism Diploma with Sabre
COURSE DESCRIPTION
Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations Diploma. Promote yourself as a holder of the highest level travel & tourism diploma to employers, customers, and travel industry suppliers.
WHAT WILL YOU LEARN?
- Plan, Organize and sell a variety of journeys and travel products that deliver satisfying travel experiences
- Provide professional advice to your clients on the best travel options, customizing and constructing complex travel itineraries with specialized knowledge of travel products and sales skills
- Supervise and manage a team and make business decisions based on sound negotiating strategies, product development, marketing & measuring financial performance
KEY TOPICS
- Meeting & event planning
- World and destination geography
- Strategic management and negotiation
- Administration and accounting
- Expertise in air journey pricing and ticketing
- Travel industry laws and regulations
- Standard & niche travel products and product development
- Travel logistics including travel document issuance, reservations and GDS functionality
- Strategies in customer service delivery, sales, marketing & social media
WHO SHOULD ATTEND?
- Anyone who would like to pursue a career in Aviation, Travel and Tourism
- Travel agents/consultants
- Airline ticket and customer service agents
- Call center customer service agents
- Travel agency owners, operations, marketing & account managers
- Travel agency accountants and back-office staff
HIGHLIGHTS
- IATA Certified and Experienced Trainers
- Pass Guarantee
- Sophisticated class rooms and modern facilities
- Mock tests and Regular Assessment
- Free CV writing & Interview technique classes